APARTMENT INCOME REIT CORP.
How We Collect and Use Information
We collect two types of information: personally identifiable information and non-personally identifiable information. Personally identifiable information is information that identifies you or can be used to identify or contact you (“Personally Identifiable Information”). We also may collect information that by itself typically cannot be used to identify or contact you, such as demographic information (such as age, profession or gender), user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of our Site (“Non-Personally Identifiable Information”).
Personally Identifiable Information we collect may include your name, email addresses, postal addresses, ZIP code, telephone number, date of birth, marital status, gender, age, user name and password, and other information either desirable or necessary to provide services to our customers and visitors. If you sign up for certain services, complete a rental application, complete an employment application, or choose to pay your rent or submit a service request through the Site, then we may collect financial information (such as credit card information, bank account number and routing information, current employment information--including salary, employer, and job title, information about your current financial obligations, other sources of income, and credit history); information regarding your desired employment with AIR (such as desired employment position, start date, salary and location, employment, educational and criminal history); information about other permanent residents of an apartment you seek to rent from AIR--including their social security number and date of birth; additional personal information to allow us to perform a background check or otherwise assess your eligibility to rent an apartment at an AIR property (such as your social security number, your driver’s license number, your passport number, whether you smoke cigarettes, prior addresses and rent paid at prior residences, your history of loan default, and your criminal history); and/or information required of residents of AIR properties (including information regarding an emergency contact for you--including the name, address, phone number and email address of a relative or other emergency contact, information about your pets and information about your vehicle). We may also collect information about you such as your use of the Site and communication preferences.
To the extent we are able to do so, we may link your Non-Personally Identifiable Information with your Personally Identifiable Information. We may also link information collected online with information we collect offline or information collected online by third parties.
Web beacons (also known as tracking pixels) are bits of data that count the number of users who access a website or open an email and can also allow us to see if a cookie has been activated. Web beacons used on web pages or in emails allow us to see how successful an article has been, or whether an email message was successfully delivered and read in a marketing campaign. We also use web beacons to learn if you have clicked on any links or offers contained in emails. We may use this information to help us identify which emails are more interesting to you and to inform co-sponsors how many customers have clicked on their offers, if applicable.
AIR may from time to time use the information collected from you to provide services which you have requested from us; including, without limitation, transmitting your rental application to the property of interest, or allowing you to pay your rent or submit a service request online. We may also use your information to process payments or perform a tenant screening in the event that you apply for residency at one of the properties advertised on the Site or elect to pay your rent through the Site. We may also use your personal information to send you targeted messages, publications, news, and information about events, special offers, promotions and benefits. AIR may use third-party service providers to send and distribute e-mail and to perform other marketing and support functions. We may use information we collect from you to improve the content of the Site or our services (including our advertising), to enhance users’ experiences when visiting the Site or using our services, and to customize the content and layout of the Site or our services for each individual user.
We may also use the information collected from you:
· to present our Site and its contents to you;
· to provide you with information about our services that you request from us;
· to provide you with notices about your rental application or lease;
· to send you targeted messages, publications, news, or information about events, special offers, promotions or benefits;
· to display advertising to you that we believe is relevant to your interests, understand which advertising is more interesting to you, and identify which advertisers or advertising networks display advertising that is most interesting to you;
· to use third-party service providers to send and distribute e-mail and to perform other marketing and support functions on our behalf or otherwise to assist us in providing our services to you;
· to carry out our obligations and enforce our rights arising from any contracts entered into between you and us;
· to notify you about changes to our Site or any services we offer or provide;
· to allow you to participate in interactive features on our Site or services;
· for identity management, security, and auditing;
· for any other purpose for which you provide it; or
· in any other way we may describe when you provide the information.
Text Messaging. AIR provides you with the ability to receive information, updates, reminders, and other messages via text message (“Text Message Communications”). Once you have opted-in to Text Message Communications by sending a text to the number provided by AIR, we will collect, and process personal information that you voluntarily provided to us including your mobile phone number, the content of a message, and other data necessary to provide Text Message Communications to you and improve our services. We may also commingle such information with other information we have collected or that you have provided to us. Our computers may process the information in your messages for various purposes, including formatting and displaying the information to you, preventing unsolicited bulk messages (spam), backing up messages, and other purposes relating to offering you Text Message Communications. We may send you information related to Text Message Communications or our other services.
Sharing of Personal Information
We also may share with third parties aggregated demographic and statistical information that is not personally identifiable.
AIR also may disclose an individual’s personal information:
• to a person who in the reasonable judgment of AIR is seeking the information as an agent of the individual;
• in situations where sharing or disclosing your information is required in order to offer you products or services you desire or request or the information you have requested;
• to a third party or parties, where disclosure is required or permitted by law;
· in connection with a legal action or other proceeding, including without limitation, in response to a court order or a subpoena;
· in response to a law enforcement agency's request;
• to any other entity that acquires all or a portion of our organization by merger, reorganization, operation of law, or a sale of some or all of AIR’s assets.
AIR may be required to use or disclose your information in connection with a legal action or other proceeding, including without limitation, in response to a court order or a subpoena. We also may disclose such information in response to a law enforcement agency’s request.
Through the Site, AIR may make available areas that allow for user interaction, including blogs, forums, bulletin board services, chat areas or other message and communications features or allow you to connect to AIR’s presence on third party websites or services such as Facebook and Twitter (“Interactive Areas”). Some of these forums may require registration. Please remember that any information that is disclosed in these areas becomes public information, and you should exercise caution when deciding to disclose your personal information.
AIR does not knowingly solicit or collect personal information on the Site from children under the age of 13 without prior verifiable parental consent. If AIR learns that, despite these measures, a child under the age of 13 has submitted personally identifiable information to AIR through the Site, it will take reasonable measures to delete such information from its records and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required by law).
How We Store Your Information
AIR is committed to protecting the security of any personal information you provide to us. We maintain commercially reasonable safeguards to maintain the security and privacy of personal information that you provide to us. In spite of these protections, AIR cannot guarantee the security of any data submitted over the Internet. After your information reaches AIR, however, it is stored on servers (or in the case of information received from you in person, in writing or over the phone, in physical storage areas) protected by procedures and technology designed to block reasonably foreseeable intrusions by unauthorized third parties. After you have submitted your information online to AIR, we recommend that you end your browser session before leaving your computer.
Do Not Track
Some web browsers have a “Do Not Track” feature. This feature lets you tell websites you visit that you do not want to have your online activity tracked. These features are not yet uniform across browsers nor is there a common agreement about how to implement these features or interpret user intent. Our services are not currently set up to respond to those signals.
Fair Credit Reporting Act
In some instances, where you have applied for employment with AIR or have applied for residency at one of the apartments listed on our site, we will provide your information to a screening company in order to obtain a screening report for the property manager or owner. Under the Fair Credit Reporting Act (15 U.S.C. 1681 et seq.), you may have the right to access, view and correct credit information relating to you held by a credit bureau by contacting the credit bureau.
Last Updated: 12/9/2020